As a result, these managers function like firefighters, putting quick fixes to problems in hopes that they will be resolved.

BEFORE BEGINNING PLEASE REFER BACK TO MODULE 1 CASE IN REGARDS TO HEALTH HOME AGENCY, AS SARA’S SUPERVISOR

Discussion: Recognizing a Problem

There is a tendency among managers to quickly resolve problems even though they may not full understand or appreciate the many causal factors contributing to the problem. As a result, these managers function like firefighters, putting quick fixes to problems in hopes that they will be resolved. In reality, some problems are resolved whereas, in many cases, the perceived solution is short lived and non-effective.   On the other hand, there are managers who suffer from a phenomenon known as “analysis paralysis”. They become so obsessed with identifying and analyzing “all” of the casual factors associated with a problem that the manager may never get around to implementing a solution.

Keeping in mind the case of the home health agency that we have discussed since Module 1. As Sara’s supervisor, how would you approach her case to ensure timely solution is implemented in regards to the concern of disease outbreak? What are the limitations of your approach?