Consider your own race. In a 1-2 page essay, describe what you feel your race must acknowledge in order for race relations to improve.
Module 2 Learning Objectives
To understand why some people are treated differently in the workplace because of their group memberships.
To provide a theoretical framework for understanding the socialization process.
To understand that there is a range of saliency and variation among the members of any social identity group.
To understand the complexity of multiple group identities.
To understand why changes in the workplace have led to issues of inclusion for some employees and managers.
Keywords & Concepts
Please familiarize yourself with the following keywords and concepts:
Module 2 Reading Assignments
Harvey and Allard:
Section II – Understanding the Primary Dimensions of Diversity: Race and Ethnicity
Section III – Understanding the Primary Dimensions of Diversity: Age, Gender, Sexual Orientation, and Physical and Mental Challenges
Coyle: Skill #2 Share Vulnerability
Module 2: Additional Study Notes
Notes from the Harvey and Allard Text
Racial Identity Development: The degree to which a person feels at one with, or connected with, the experiences of a racial group. To explore multiculturalism in the classroom, see “Thriving in a Multicultural Classroom” (page 60).
Diverse generations are working together in today’s workplace. As many as five different generations are expected to communicate, collaborate, form cohesive teams that focus on creativity, innovation, and complex problem-solving. According to the article, “Generational Diversity in the Workplace” in our Harvey and Allard (2015), “Employers must be aware of the strengths and assets that each generation as a group brings to their organizations and become skilled in dealing with individuals from each generation as subordinates, supervisors, and customers” (p. 111) Without proactive leadership, adversarial environments are formed which have proven to be counterproductive and enmity producing.
Review the following articles included in our Harvey and Allard Text:
“Generational Diversity in the Workplace” (p.111)
“Exploring the Gender Gap: What are the Issues?” (p. 120)
Vertical Segregation: When both genders are working in the same industries, but men are perceived as being more capable, skillful, and qualified for better paying and more upwardly mobile line positions than women.
Glass Ceiling: A woman’s inability to advance into higher-level, executive positions.
Transactional Leadership: Goal-directed leadership
Transformational Leadership: Relationship-oriented leadership
Definition of Dominant Masculinity: The ability to excel at competition and risk, be self-assured, withhold emotions, possess physical strength, have control over the situations men inhabit, be the breadwinners of families, and not act feminine or be gay.
Privileges of Dominant Masculinity are discussed beginning on page 135 of our Harvey and Allard text.
Negative Consequences of Dominant Masculinity are discussed beginning on page 137 of our Harvey and Allard Text
Notes from “Sorting through Lesbian, Gay, Bisexual, and Transgender Issues in the American Workplace” (p.142) in our Harvey and Allard Text
Lesbian and gay: Sexually attracted to people of the same sex
Bisexuals: Sexually attracted to both sexes, but may function primarily as homosexual or heterosexual
Transgenderism: Refers to a person who does not conform to traditional gender norms. Transgender issues are often grouped under the term “gender identity” and gender expression”
Points of Law: See page 146 of the Harvey and Allard text
Important Points from CoyleText- Skill #2 Share Vulnerability
“Building habits of group vulnerability is like building a muscle. It takes time, repetition, and the willingness to feel pain in order to achieve gains” (Coyle, 2018, p158).
“Workout” Ideas to Build Group Vulnerability
Make sure the Leader is Vulnerable First and Often: Group cooperation is created by small, frequent moments of vulnerability.
Overcommunicate Expectations: Be persistent and explicit about sending clear signals that establish expectations, demonstrate cooperation, align language and roles.
Deliver the Negative Stuff in Person: Deliver even the smallest rejection in person in order to deal with tension in an honest way that avoids misunderstandings and created shared clarity and connection.
When Forming New Groups, Focus on Two Critical Moments: Groups cooperation norms can be traced to two critical moments, the first vulnerability and the: first disagreement.
Listen like a Trampoline: Good listening is about adding insight and creating moments of mutual discovery.
In Conversation, Resist the Temptation to Reflexively Add Value: Use a repertoire of gestures and phrases to keep the other person talking.
Use Candor-Generating Practices: Use the AAR structure of five questions as well as the Before-Active Review to boost openness and honesty (p. 164).
Aim for Candor; Avoid Brutal Honesty: Feedback candor is given in smaller chunks, more targeted, and less personal in order to maintain a sense of safety and belonging in the group.
Embrace the Discomfort: To reach a significant level of group vulnerability, the group must endure emotional pain and a sense of inefficiency. It is critical to understand that the pain is not the problem, but the path to building a stronger group.
Align Language and Action: Common language can be used to reinforce interdependence.
Build a Wall Between Performance Review and Professional Development: Keep these two conversations separate to build trust and not create confusion.
Use Flash Mentoring: Pick someone to learn from and spend a few hours together. These brief interactions help break down barriers inside a group, build relationships, and facilitates helpful behavior.
Make the Leader Occasionally Disappear: Leaders leave the group alone at key moments. This is an effective method to facilitate communication between the group members.